Forte Terms and Conditions | Forte Trading Co.

Terms & Conditions

Welcome to Forte Trading Company. By accessing or using our website, you agree to be bound by the following Terms & Conditions.

1. Acceptance of Terms

By accessing or using our services, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please refrain from using our website.

2. Products and Pricing

We reserve the right to change the prices, descriptions and availability of products at any time without notice. All prices listed are in USD, and additional taxes and shipping fees may apply.

3. Account Registration

To place an order, you may be required to register an account with us. You agree to provide accurate, current, and complete information during registration.

4. Orders

All orders are subject to acceptance by Forte Trading Company. We reserve the right to cancel any order due to stock availability, errors, or other unforeseen circumstances.

5. Intellectual Property

All content, logos, and trademarks on this site are the property of Forte Trading Company and are protected by copyright laws.

6. Limitation of Liability & Release

By purchasing through Forte Trading Co., the purchaser acknowledges and agrees that Forte Trading Co. shall bear no liability for any claims, damages, injuries or losses arising out of or related to the use, misuse or performance of any product. The purchaser hereby releases, waives and discharges Forte Trading Co. from any and all liability, making clear that responsibility for product quality, safety and performance rests solely with the original manufacturer or supplier. In no event shall Forte Trading Company be liable for any indirect, incidental or consequential damages arising out of your use of this website or products.

7. Governing Law

These Terms & Conditions shall be governed by the laws of Nevada.

8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Please check this page periodically for any changes.

PRIVACY POLICY

At Forte Trading Company, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

We collect personal information such as name, email address, shipping address, payment details, and purchase history when you make a purchase or sign up for our newsletter.

2. How We Use Your Information

Order Fulfillment: To process your orders and deliver products.
Customer Support: To assist with your inquiries and concerns.
Marketing: To send you promotional emails, which you can opt-out of at any time.
Legal Compliance: To comply with applicable laws and regulations.

3. Data Protection

We use industry-standard encryption and security measures to protect your personal data from unauthorized access.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share information with trusted partners for order fulfillment, payment processing, and marketing purposes.

5. Cookies

We use cookies to enhance your browsing experience and collect data on site usage. You can manage your cookie preferences through your browser settings.

6. Your Rights

You may access, update, or delete your personal information by contacting us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Please review this page periodically for updates.

REFUND POLICY

At Forte Trading Company, we aim to provide high-quality products. If you are not satisfied with your purchase, please refer to our Refund Policy below:

1. Eligibility for Refund

We accept returns and offer refunds under the following conditions:

Products must be returned within 7 days of receipt.
Products must be unopened and in their original packaging.
Proof of purchase is required.

2. Non-Refundable Items

Opened or used products.
Gift cards or promotional items.

3. Return Process

To initiate a return, please contact our customer service with your order details. We will provide you with instructions on how to return the item.

4. Refunds

Refunds will be issued to the original payment method once the returned item is received and inspected. Please allow up to 7 business days for processing.

5. Shipping Costs

Shipping fees for returns are the responsibility of the customer, except in cases where the item was defective or incorrect.

SHIPPING POLICY

Forte Trading Company offers shipping to domestic locations. The following outlines our shipping policies:

1. Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.

2. Shipping Methods

We offer the following shipping options:

Standard Shipping: 3-5 days

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your order through the carrier’s website.

5. Lost or Damaged Items

If your order is lost or damaged during transit, please contact us and we will assist with the claims process.

ACCESSIBILITY

At Forte Trading Company, we are committed to providing an accessible and user-friendly experience for all customers, including those with disabilities.

1. Website Accessibility

We strive to ensure that our website is accessible to all users, including those with visual, auditory, and other disabilities. We follow the Web Content Accessibility Guidelines (WCAG) to enhance website usability.

2. Feedback

If you encounter any difficulties accessing our website or have suggestions for improvement, please contact us.

3. Assistance

If you need assistance with any part of the website or your order, please contact our customer support team. We are happy to help with accessibility-related issues.